The app had 2 million users at the start of the year. Propel released Fresh EBT, a free digital app that allows food-stamp recipients to check the balance and transaction history linked to their EBT card.
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“If you try to check out at the grocery store and you don’t have enough left on your card, you get into this really embarrassing experience of having to decide do you want three apples or two and trying to figure out how to get your balance to be appropriate for the amount of food that you’re trying to buy.” “Everyone who goes grocery shopping with an EBT card has to call the 1-800 number on the back of the card first because that’s how they can check the balance,” he explained. The Propel team identified a pain point among Americans who use the government EBT card to access benefits, and they set out to eliminate it. (* Disclosure below.) COVID-19 brings more U.S. They discussed Propel’s work to help low-income families manage their finances and how Project 100 is feeding those affected by the COVID-19 crisis. “If people solve the problems that they understand, who’s gonna solve the problems that people on food stamps understand?”Ĭhen spoke with John Furrier, host of theCUBE, SiliconANGLE Media’s livestreaming studio, during the AWS Summit Online event. “The reality is not the demographic of people who use technology in the United States,” said Jimmy Chen (pictured), founder and chief executive officer of Propel Inc. As COVID-19 stay-at-home control measures hit the low-income segment of society hard, those already struggling to make ends meet are turning to government support to help put food on the table.īut where are the apps to solve the everyday frustrations of life on welfare? Tech companies talk big about doing good, but software developers can have a myopic view of the world.
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